Assist customers with gaming machines where necessary and also provides directions, general information upcoming events and assists with Slot operation and services.Safeguard company assets and gaming keys.Render general assistance to gaming players and forwards complaints to management as necessary.Respond to all customers’ needs in assigned area.Explain various game combinations payouts and jackpots to guests.This position is also responsible for trouble shooting and assisting guests with their slot machine issues and performs repair minor gaming machine malfunctions. The Lead/Dual Slot Ambassador is responsible for assisting Slot Supervisor with everyday routine when scheduled as a lead.